Refund policy

AS BY AKANSHA SETHI guarantees your total satisfaction with our products and services. In the unlikely event that you are unhappy with your purchase, you can return the items to us within 5 working days of receipt of order and we will be happy to offer you either an exchange or full refund minus any postage costs, providing the goods are returned in perfect condition as follows:

a) You have not worn or damaged the jewellery.

b) You have not removed the security tag from the jewellery item.

c) You have contacted us within 5 working days of receiving your goods at

 d) You return your goods within 5 days of receiving your RN (Return Number).

Bespoke and engraved items are Special Orders, which means that the item will be made or customised especially for you; because of this, these pieces of jewellery cannot be exchanged or returned under any circumstances. 

For reasons of hygiene, we are unable to offer exchanges or refunds on earrings.

Returns are to be received by AS BY AKANSHA SETHI within 5 working days after receiving a the RN. Returns outside this timeframe may be accepted at the discretion of AS BY AKANSHA SETHI and may only be refunded as store credit.